Two online options for tickets provided with one of these with a higher price for seats nearer the stage. Before writing or calling the support service, users are advised to carefully read the list of surveys that are asked most often. Im very grateful that within 24 hours I was notified that a pass had become available & was sent an email with the confirmation details. AXS UK Reviews | Read Customer Service Reviews of axs.com/uk - Trustpilot After that, the tickets will be theirs to use with the AXS app. This transaction brought the company an excellent income. Arzelia was very quick with her responses and incredibly helpful. Its up to you! Are Concert Organizers Giving Ticket Refunds? - Rolling Stone Fantastic service thank you Gatian ! You will receive an email when your package has been shipped. Please include your order number and a photo of the damaged or defective item. 2023 Trustpilot A/S. Customers note that the support staff are very attentive, polite and help to sort out even the most complicated situations. If you placed an order and you see it listed as complete in our system, that means were aware of the order, but it does not mean the order has shipped. The tickets will be delivered to the buyer automatically. This is the only way to insure that a Semsterticket can be provided to . Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. We cant even do that. I call and emailed them multiple times and they said they were refunding me the money in 3 to 5 business days. You must add a payment method to your AXS account, and following verification, will be paid within 10 days of your event taking place - this can be paid via PayPal or to your bank. When your tickets sell, youll receive an email informing you of the sale. For more information, please see our Tickets bought through resale sites: For events that are canceled, StubHub, VividSeats and similar sites are giving out refunds just like Ticketmaster. During this period, the platform has achieved a lot. AXS does not set ticket prices, determine seating locations, or control the release of ticket inventory -- such decisions are controlled by AXS' clients. You may place two separate orders if youd like your in-stock items to arrive earlier. I updated my Paypal details as requested and have still not received payments although they are claiming they paid into Paypal on the 31st March. Editor, Marcus Herbert. The Company prohibits employees and patrons from wearing or displaying, while on company property, any text or symbols that are designed to, or have the effect of, harassing, demeaning, intimidating, or threatening any person or persons. We currently do not offer customers the option to manually transfer funds from their AXS account. Such precedents occur very rarely and if they do, they will happen for reasons of delivery service problems. Not sure when Louisville was cancelled AXS (for Detroit) doesnt even have a phone number to call, and I emailed them on Sunday for any update. On weekends and on public holidays the ticket is valid from midnight. All bags may be checked for free, except at the Palace Theatre where bag check is $5 and mandatory for all large bags and backpacks, and at The Fitzgerald Theater, which does not have a coat check. If a show is cancelled, you will be notified and given refund information via email. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. BBB is here to help. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. This includes platinum tickets and other seats with inflated prices bought through Ticketmaster; all refunds are given at the price you paid. I jumped through hoops trying to my tickets refunded.. Unhelpful and UnlawfulTotally rubbish web portal, live chat is useless. Due to COVID-19 and the Stay At Home order, we have been exercising caution and limiting the number of staff onsite in our small merch production space. Customers complain about transaction failure situations; sometimes payment is difficult to make for technical reasons. Youll be able to transfer money to your bank from your account on AXS.com. Gatian at AXS ticketing queries has been amazing! Official Tickets and Your Source for Live Entertainment | AXS.com Thank you for fixing our mistake Georgios. All policies are subject to changes or updates. That is, having this information, it will be easier for the service to offer the user those concerts that may interest him. Lack motivation? Awful customer service. Jumping through all of their ridiculous and unhelpful hoops ended up a waste of time and feeling absolutely robbed. I had one point of contact through the whole experience. Plans can . In the unlikely event you received the wrong item, pleasecontact us at [email protected] with the following information to ensure that we can get this resolved for you quickly & efficiently: Once weve received the above info, our merch team will get this sorted for you as soon as possible. Pandemic brain fog might be to blame, How the COVID-19 pandemic has changed Minnesotans' lives. Georgios is probably the most efficient and helpful ticketing agent I've ever come across. So youd think wed be able to sell or transfer, right? This fee varies depending on the chosen delivery method (USPS, e-ticket, etc.). Sports tickets: For now, teams such as the Timberwolves, Wild and Twins are listing their games as postponed, not canceled, so no refunds are being automatically given yet. Den Fahrplan und weitere Informationen zum Shuttle-Bus Homburg-Saarbrcken findet ihr hier. In 2021, the service turned 10 years old. Within Saarbrcken, a one-way ticket with the bus or Saarbahn (tram) costs 2.60 for adults. I think given I have purchased the tickets I should be able to have a way to download or share it. The company works not only with customers from America but also with foreign fans, the service is very popular among users of European countries. It is legit reliable and safe. On April 1, 2023, I purchased two tickets from Stubhub for the event for $130.00. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb. Additional information | Landeshauptstadt Saarbrcken AXS today is one of the most urgent online platforms for selling tickets to entertainment and sports events. How do families attend events? Concert tickets only usable with a mobile app.Update: an expected rubbish reply from AXS. Canceled events: Most events that are outright canceled without any plans to reschedule will automatically be refunded to the credit card used to purchase your tickets. Thank you so much. The company earns money by including the service price in the price of tickets sold. The management is doing everything possible to focus on the efficiency of cooperation with customers and quick response to different situations. Performance & security by Cloudflare. Click the Transfer button next to the event in your AXS account. The service is very convenient to work with, but sometimes you can see already sold tickets in stock. "Ticket holders will automatically receive a refund for cancelled events. As mentioned earlier, the number of fees varies greatly, on average it can be from 20 percent of the ticket price. These policies will be outlined on the event page on our website and communicated to ticket holders via email prior to the show. All done In a stellar, professional and swift nature. Visitmembership.first-avenue.comto purchase or learn more. Montag - Mittwoch, Freitag He responded to my email straight away, which surprised me, he took my email seriously and was so supportive and helpful over an issue that was clearly my mistake. Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. Need to find a different location? Damaged or defective items may be returned or exchanged by emailing [email protected] within seven (7) days of receipt. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Advantages. Concert tickets are still being sold to gigs as early as the beginning of next month, and new concerts are being announced for the summer and fall. If a replacement item is not available, we will offer an alternative, or refund the purchase price of that item. The tickets sold on the 24th and the event was on the 25th March. Sobald Sie das Video abspielen, entsteht eine Verbindung zu Google mit der Akzeptanz der Google-Datenschutzerklrung. Fees are the money that the service earns on ticket sales. Do not forget, to interact with the service and make a purchase or sale, you need to register. Mehr Infos unter Parents will not be able to consume alcoholic beverages during the event, and should not consume alcoholic beverages before attending. Try Now Rate us and Write a Review Alternatively, if your show is at a Live Nation venue (list below) you will have 30 days to opt in to receiving a 150% credit to use towards buying future tickets." - LiveNation [deleted] 3 yr. ago bterps 3 yr. ago Please keep an eye out for emails from First Avenue and AXS for important show-related information. As a matter of policy, BBB does not endorse any product, service or business. The information that the site sells illegal tickets has no basis. Mehr Infos unter Yep! Told we would hear back 48 hours, 72 hours never hear a thing ! Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. If youre still looking for tickets, you can check the AXS Official Resale page. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng.
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