Sign up to receive our free weekly newsletter. To our surprise, Value City had a grand selection of really inexpensive sofa. From what I can tell most of their furniture is good quality and fairly priced. I can't wait to see it in my home!!" Bought a sectional from here there's no connector that holds the two couches of the sectional together so every time someone sits down the couches slide apart. Value City Furniture offers stylish, high-quality furniture at affordable prices. I would recommend anyone go elsewhere. Alex was wonderful helping us find the right couch and chairs. I politely said okay and left the store. The prices are unbeatable and the service is decent. I needed to purchase a bed, mattress, and boxspring for my step son, but I was out of town. He is our new go to guy! In the end, I found out that it was just some guy in a gray suit probing people. We were going to simply ask for an exchange without a fuss, but the general manager refused to deliver a new item for free. Value City Furniture - Facebook Needless to say we left. Keenan said 2023 likely won't be the last time the NFL Draft is in Kansas City. I came to Value City to see what they had and ended up with such a pushy and aggressive salesman that I never even got to try out mattresses or look. He mumbled things I could not make out and never once smiled or acted at all happy to help. It's almost two months since the wardrobe sitting in the middle of the room in the boxes, and they still can't figure out what to do. I purchased a couch on November 21st, just prior to Thanksgiving and was told it would be ready for pickup on November 27th. I call again, get someone else who tells me they are "tearing the warehouse apart attempting to find my item and will call me on Friday (11/22) morning to schedule pickup. Furniture shopping is an oftentimes tedious and mundane task. Save my name, email, and website in this browser for the next time I comment. Not only did Value City not call me to deliver my furniture but they treated me with such disrespect when I tried to inquire what was going on. NOTHING. Oh EMANUEL, Emanuel Emanuel.there's always something in a name! Upon entering the store we were stopped instantly by an old balding man who asked if he could help us. Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. Here are 8 tips for writing great reviews. Wanted to be fair to them and update one last time. I had to go through months of begging for them to even send someone out to look at the damages that I received my furniture. At the end of a long workday, sitting back and taking it easy for the remainder of the evening can be incredibly beneficial. I purchased $1000 worth of furniture at this store. They forgot our tables and didn't want to come back stating that they were not in the warehouse. They came out yesterday with a nice, new box spring. Russian missiles have struck warehouses reportedly storing ammunition at a railway depot in the Ukrainian city of Pavlohrad, in an apparent effort to . We found a wide range of customer opinions on Value City Furniture from third-party sources such as Slumber Search, Consumer Affairs, and Facebook. I'm sure they thought we were broke and didn't have money to spend which is sad because I walked right out of that store and into another furniture store and spent about 1000 on a couch. is now my go to Value City Store! 26 Resolved. I found my couch online, ordered it to the store, then went to measure it in store and see if it'd fit through my narrow doorand sit on it of course. I Will be sending my friends and family to her for sure. The manager at the Howe Ave. Value City Furniture in Cuyahoga Falls Ohio, John **, went above and beyond to help us out. Hi I recently was at your Monroville store. Some links on Slumber Search are referral links. Pure Promise states that they had no record of any damages and nothing was documented so they could not help me because it was after the 60 days that they give you but I purchased insurance that should have follow me for up to 5 years so I'm finding out that Pure Promise is also a scam. Online: Log in to your online account and click on "Payments". At the time of this review, this set is on sale for $2,360. My boyfriend and I just moved into a new apartment and were looking to splurge a little bit on a nice coffee table. Value City Furniture has been around for almost 75 yearsand has been run within the family for all that time. He was not able to remove the items we did not want and rather he chose to CREATE a NEW ORDER. Maybe VCF is a good option for other types of furniture, but I wasn't wowed by the store and left empty-handed. Materials include faux leather and synthetic upholstering options. I would definitely recommend the salesman and the couch! on Entire Order with qualifying $1999+ bedding purchase Qualifying purchase includes mattresses, mattress accessories and adjustable bases made with your Value Plus or Signature Plus credit card during promotional period. Seriously, would someone accept 20% off for something that is not usable? Visit the brands store locator feature on their website to find a local store nearby. NILES, ILLINOIS -- The Double Discount Guarantee at Value City Furniture is not a guarantee at all. I would recommend not bothering stopping in to browse. Day 11: Order was delivered and assembled. They sent me to the Chesterfield store which is their office headquarters for all of the Value Cities here in Michigan or at least this district I was told. I love them still and they've kept up really well despite how much I've abused them. Avoid this store. I know every business has it's shining moments, and it's not so good ones. Like all things you read on the Internet, understand there is no better judge than yourself. We looked at a few places and decided value city had the best prices. Look like I purchased it from the worst dirtiest ill kept second hand store. I advise anyone looking for quality customer service to choose another option. VCF needs to retrain there sales staff, managers and affiliation staff at this store. They also told me that these two broken parts MAYBE would be available in April, but they couldn't tell me this right away. You think you can challenge me in my own realm? Okay I bought the 2pc. From the the time I set my foot on The Value City Furniture Store on route 40. Being raised Catholic, I naturally jumped to the conclusion that the bed breaking was totally my fault, prayed a rosary, and fell asleep. Wow. VCF scored an "F" grade for customer service right away! I will take the laminate wood floor boards and destroy you. We found a really great one with expandable panels for $350 which we thought would work great in our small place. Saw a nice kitchen set. I will let the future customers decide if they want to do business with VCF after reading my review. My furniture is falling apart and guess what NO ONE WANTED TO HELP. I called to see if it was missing the connector part and the lady said no this set doesn't have a connector. All of the corners were chewed up like they had been scraped across the floor, a panel was completely off with nails poking out, and a giant strip of varnish was missing like a piece of tape had been ripped off. We walked by a couple of lax employees who were more focused on their texting than on their customers. The sale man was a bit aggressive but that is to be expected. I called from work and talked to the manager and he said they forgo g them and delivered later that day, with marks mind you. This third purchase, a blue sectional, was the first time we had a problem with a piece of furniture that we needed to resolve. However, this could be a personal experience with certain employees and stores and isnt necessarily a reflection of the brand as a whole. For $119, Value City will deliver and assemble your furniture. For style. They even took a picture and sent it to our daughter, so she could see it. Will definitely be purchasing again! Left our gate wide open without providing any next steps.
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