Simply report a fault online and youll follow the same steps our repair experts would talk you through if you called us. If you haven't already registered, now is a good time to do so. Report a fault and we'll get your BT Business service working again. The BT "report a fault" team do not appear to have any way take a report of such an issue and get it to the appropriate networking team. You can also go directly to a search engine and type in "Report a fault" and the telephone company name. Its quick and easy to report faults with BT Business broadband, phone line, email and all Cloud Voice services. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. BT Faults | Report and Track your BT Problems | BT wikiHow is where trusted research and expert knowledge come together. Please enable it prior to continuing. Reporting network damage or health and safety problems Reset, change or get help with your login details. Let our automated system help you now. Identity verification on any device using your present methods have been locked for 20 minutes. We aim to fix any faults within five hours - day, night, or weekends. Obvious answer is to ask . To see the full details for the fault, youll need to log in to My Account. Youll run the same tests our experts use. Look for a website for customer service. BT Customer Support Phones. Tracking your BT Business order online Getting Started with Email Lite (powered by Office 365) Live chat: Monday-Friday 08:00-17:00 Call us: 0800 800 152 Monday-Friday 08:00-18:00 i Track your order online - no need to call Popular FAQs Get started with BT Web hosting Call us: 0800 800 152 Monday-Friday 08:00-18:00 Mobile i Understandably, this has left some believing the internet being pumped into their homes isnt performing as well as it should. 0 Ratings. 2 Check your phone line for faults using an automated system if it is available. Simply call 151 from your BT Landline, or 0800 800 151 using your Mobile Phone (charges may apply). Problems and faults Contact Live chat, phone, or email Faults Orders Billing Complaints Close account Quick links Track a fault Set up or cancel call divert Using calling features Ask the BT Business Community Search all help Faults - contact options By WhatsApp Best if you're on your mobile. BT TV equipment problems | BT Help Video- How to test your phone line and check your telephone equipment Request a service order so that they will be sure to respond to your service call promptly. We could even fix the fault while you report it. It is common for some problems to be reported throughout the day. Fix your dropping BT broadband connection. Enter the fault reference, service ID or phone number. There's a problem with my landline or Digital Voice BT.com Log in Rearrange your landline engineer appointment. Report a fault Contact us Did this help? How Do I Report A Fault On Someone Else's BT Landline? You have been temporarily locked out. BT internet down? Broadband down? Report a fault online for the fast way to get your BT Business service working again. If youre not able to log in to My Account, you can still check the progress of a fault but we wont be able to show you all the information for security reasons. TimesMojo is a social question-and-answer website where you can get all the answers to your questions. Go to our email log in page > to log in to your BT Mail inbox. Help and support. Never approach a downed wire yourself. How can I test a phone line without a phone? Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Report a fault to fix a problem It's quick and easy to report faults with BT Business broadband, phone line, email and all Cloud Voice services. Plug your phone or device into another wall jack that you know is working. You will hear a recorded message that tells you the name of your long distance phone service provider. If you need help remembering your username or password you can use the links below. BT Business broadband, phone line, email or Cloud Voice services not working properly? Report a broadband fault online and well give you a Queue Jump repair hotline and PIN if we need you to call. A broadband order. What can I do? Trying to report faulr on my landline Provided you are a BT Retail customer, then ringing 0800 800 151, should enable you to report a fault. Contact Us | BT Business Contact Numbers | BT Business If you need help remembering your username or password you can use the links below. Check BT Service Status Enter your landline number below to find out the status of the service in your area. Fix a problem | BT Help If the problem goes away, repair or replace the phone you just unplugged from the wall jack. And we can often fix faults while you report them online. Unplug the short telephone cord and plug in your corded phone and determine if the problem still exists. It's quick and it's free! But, given a phone number how do you know who the service provider is? Text PHONE followed by your landline number to 61998 (charge may apply at your standard rate). Reported a problem already? BTnet Leased Line | Leased Line For Business | BT Business It's easy to put things right. I have a problem with my phone line. Plus track faults, check your service, and more. BT Halo includes services worth up to 468 over your 24-month contract for just 1 extra per month. What can we help with? We use cookies to make wikiHow great. You have had too many unsuccessful attempts to login. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. 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