In that case, the conductor said she should have bought the ticket the day before, even though we didn't know her flight would be canceled until the last minute. By signing up, you agree to the Terms of Use and Privacy Policy & to receive electronic communications from Vice Media Group, which may include marketing promotions, advertisements and sponsored content. If you do not have a valid ticket for travel we will charge you a fixed penalty fare of up to 150". This is why we have created this ultimate guide to traveling by train in Italy, which you can also print out and carry with you during your trip as a reference. If all the stamping machines should be broken, or if you just didn't have the time to stamp your ticket, or if you are iffy about the quality of the stamping (maybe it didn't print very well?) How to Book AMTRAK tickets from outside the U.S. What resources exist to plan and book train travel? in either direction, on the route indicated. However, train route seems to involve numerous changes and need to go north inland first to Milan or Chambray or Turin. Trenitalia: Frecciarossa, Frecciargento and Frecciabianca are all hs trains. If you're not sure whether your tickets are refundable or changeable, email us [email protected] be sure to include your order number. This topic has been closed to new posts due to inactivity. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-117369936', '');}, 'log_autolink_impression');car but wasnt sure about costs in cross country transfer and also costs with one way travel - hire car in one city and leave it in another - seems to be very expensive. If you still want to go to Montpellier it would be better to fly. Broken machine at station, approached conductor as soon as I entered train and told machine was broken. Forum / Italy / Lazio / Rome. Do I need to stamp my Trenitalia/Trenord tickets? You can also contact our Customer ServiceHow do I contact Customer Service? Sorry i don't understand your first question. They are rarely value for money and have many restrictions. In this case the refund. rev2023.5.1.43405. He should sign off the ticket with no surcharge. In your case i would wait for the bill. In past years never checked, Now there is a ticket checker on the platform in Termini checking the L Express tickets, Most of the previous discussions about not paying tickets revolved around traffic tickets, Don't know of any postings regarding tickets from Trenitalia. As Cubsur says, cross-border (ta && ta.queueForLoad ? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. You can also ask for a ticket refund within 24 hours from the train departure paying a 50% fee on the price paid. Train tickets: digital and paper tickets, how to use them | Trenord Are you traveling with another companion/. So I got a penalty because I forgot to stamp my ticket on the way to fly out of Italy. Find la dolce vita in these seven must-visit Italian cities. Learn more about Stack Overflow the company, and our products. Therefore super-economy fares do not allow tickets to be changed or rebooked. Its good to know that we were not fined simply because of our inability to explain ourself - but because of our (innocent) ignorance of certain Italian train regulations. It operates for all trains both in 1st and 2nd class as well as for the Couchette, Wagon Lits and Excelsior services. Changes to yourTicket Reservation (PNR)can sometimes result in a fare increaseyou will be charged the difference, in addition to any applicable Change Fees. And once where the two ticket machines we tried didn't work and we had to rush to get on the train. I've seen plenty of tourists fall for this on the Milan-Bergamo line and it saddens me. I have heard that we could have signed and dated the tickets to validate them. more. Why did DOS-based Windows require HIMEM.SYS to boot? Paying Trenitalia Penalties - Rick Steves Travel Forum There's something called a chilometric ticket that's good for a certain number of kilometers rather than a certain destination. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-117374065', '');}, 'log_autolink_impression');car hire across border between Italy/France ?". Depositing and renting cars very close to the border is also not possible, as neither Ventimiglia nor Menton have major car rental agencies. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-117358968', '');}, 'log_autolink_impression');Italy / Lazio / Rome. I'd rather say the more links the merrier: those things are usually just out there without any explanatory text, This is a great answer even 3+ years down the road, but it is worth noting that. In any case the number is: 892021 if you're calling from Italy (with an Italian cell phone provider) or. What should I follow, if two altimeters show different altitudes? I was supposed to go on April 19th, but because of the endless breaking news, I was set to be rescheduled for either this week, or next, Sabal wrote. It was very early in the morning, so the ticket windows weren't open yet. He'll probably take your ticket and validate it for you, maybe with a little lecture to remember it next time. We have no reason to believe that the validation tickets machines weren't working - it was just that we had no tickets to use in them. I was travelling with a Railpass and did have a reservation, but it was apparently not for that particular train. Arrange for somebody to meet you half way to Montpellier. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Our direct local number in Italy is(+39) 06 9763 2451. The link to the refund request form is: http://reclami-e-suggerimenti.trenitalia.com/Reclami/en/Anagrafica.aspx. That's of course if you have been researching your route in stages. Others will read this post and might not fall into the same probem. Contact Details Phone +39 06 68475475 Website trenitalia.com Train from Lyon Part Dieu to Torino Porta Susa Ave. This validation must take place before you board the train - there's nowhere to validate a ticket on the train, and you'll incur a fine if your ticket isn't validated. But sadly for Sabal, that opportunity has now vanished. After much debate we got on the train intending to find the conductor and pay him/ her. Ticketless tickets can be bought conveniently on this site, by calling the call center ((+39 06 68475475) or from the certified travel agencies- thus avoiding waiting times for picking up at the self-service tellers or for buying at the desks. They'll give you a PNR which you can communicate to the conductor when he checks the tickets. You only can cancel your ticket, if the rules of the fare you purchased allow you to cancel the ticket. In the STIBM area, free movement between the purchased areas for the entire duration of validity. Forty years ago it's the way I used to travel, and in a way I miss it. Or you can travel the leisurely slow way down the old line with no reservations etc to worry about. There may be a third in summer. How to Buy Train Tickets in Italy | How to Use Trenitalia - YouTube In this video How to use www.trenitalia.com to book a Florence to Rome high-speed train ticket. Usually the cheaper the ticket the more restrictive it is. Is there such a thing as aspiration harmony? Please note that the pass must be validated at the stationbefore boarding your train- a conductor on a traincannotvalidate the pass. The conductor was within her rights, and the fine is normally 50 Euro, so she gave you a "discount". If you do a little googling in Italian, you'll find plenty of Italians complaining about this situation. Buy online your train tickets and manage your purchase - Trenitalia You can buy online the tickets, change your reservation, plan your journey with Trenitalia Group Companies Work with us Buy your ticket Manage your tickets SupportCustomer Area ENG ITA FRA DEU CHI Ferrovie dello Stato Italiane Trenitalia Italcertifer RFI Italferr Ferservizi There is no train operator called that. Some of these services are making use of the newly opened High Speed tracks, operating on the new Turin - Milan - Bologna - Florence - Rome - Napoli line since the beginning of 2010. You'll be fined 8 Euros, plus the difference in fare. According to their rules (in Italian), you can purchase tickets on the train depending on the situation in which you board. Should we have not gotten on the train? Stay away from total dedication to Liguria.